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Customer ResearchIntermediateClaude Opus

Customer Interview Synthesis & Persona Builder

A

By Anthro Marketing

You've completed 8-12 customer interviews but the synthesis is sitting in a shared drive collecting dust. You need actionable personas and messaging recommendations.

Estimated Time Savings

6 hours

saved per use

Why this tool?

Opus handles extensive context, identifies subtle qualitative patterns, and makes nuanced judgment calls about persona groupings.

Step-by-step workflow

  1. 01

    Collect your interview transcripts in text format.

  2. 02

    Batch 3-4 transcripts at a time into Claude Opus with an extraction prompt.

  3. 03

    Feed the collected extractions into a synthesis prompt.

  4. 04

    Request persona cards and a jobs-to-be-done framework.

  5. 05

    Generate messaging recommendations tied to personas and JTBD findings.

Example prompts

Prompt
Extract from this interview transcript:
1. Demographics
2. Current workflow
3. Pain points (verbatim quotes)
4. Decision criteria
5. Trigger event
6. Success metrics
7. Objections
8. Notable quotes (3-5)

What to expect

Pattern analysis, 3 persona cards, JTBD framework, persona-specific messaging recommendations, and content gaps.

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